Note: Please make sure you have already followed our guide to Disable Top-Up for $5.00 in account credit prior to downgrading the plan. Otherwise you will be prompted to add $10.00 in account credit to downgrade. You can downgrade to the Free Plan by heading over to my.freedompop.com/plan and first clicking on your currently subscribed plan. Then in the bottom-right corner of the floating plan box, you’ll see an option to downgrade the plan. You’ll be prompted to downgrade, and you can hit “Downgrade Anyways” and then confirm with your account password. Then your plan will be fully downgraded.
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